Hello MDynamics enables organisations to reach out to their customers by delivering interactive,
personable, reliable and secure marketing campaigns in real-time across multiple communications channels such as
SMS, Email, Mobile Push, and Social Networks from one single platform.
With its ease of use in interacting with customers across multiple channels of communication,
businesses have been taking advantage of Hello MDynamics to differentiate their customer
experience; building upon a proven track record of successful campaigns and innovating on novel
approaches with new campaigns to gain significant returns through:
with efective acquisition
of new customers
by cultivating loyalty to
by upselling and cross-selling
products and services
Recognised by businesses for producing tangible results through the management of two-way
multi-channel communications with customers on their preferred channels, organisations have been
using Hello MDynamics to build customer relationships in ways that were not possible before.
Integrate Multi-Channel Communications
with Customers onto One Platform
Hello MDynamics provides a single conversational view of your messages across all chosen communication channels. The platform enables hybrid messaging across different channels such as SMS, Email, Mobile Push Notifications, and Social Networks. This integrated marketing approach offers a cost-effective solution in terms of lower customer acquisition costs and developing customer relationships.
2-Way Interactive Communications with Customers
Set yourself apart from your competitors by engaging your customers in highly interactive messaging campaigns. Through developing personalised relationships with your customers directly and individually, MDynamics enables marketing leaders to engage customers at any time and in virtually any place.
Extend Reach and Lower Costs with Push Messaging
To widen the reach of your campaign and to lower messaging costs, businesses have been using MDynamics to add mobile and web push messaging capabilities into their cross-channel customer engagements. MDynamics communicates with your customers across both social networking platforms and their mobile apps. For businesses that do not have existing capabilities to communicate with customers with mobile push messaging, Hello Technology also provides Ello, a smartphone messaging app on iOS and Android that can be used to interact with customers through push messaging.
MDynamics allows you to establish real-time and contextually aware dialogues with your current and prospective customers, allowing you to communicate on a level never possible before. Have a special promotion on your e-Commerce store that ends today? Send your prospective customers a personalized reminder and watch your conversions skyrocket.
Develop integrated Campaigns
Successful mobile engagements, be it continuous or periodic, begin with understanding your customers’ preference for communication on the go. MDynamics allows you to design your protracted customer interactions throughout the lifetime of customer engagement, providing your customers with Interactive content to inquire, submit requests and orchestrate engagement marketing across digital and traditional customer touchpoints such as advertisements and coupons.
Ease of use, Simplicity and Flexibility
With effective functionality and ease of use in a product that is simple, accessible and flexible; MDynamics has been adopted by companies both large and small to personalize their mobile engagement with customers and streamline their multi-channel messaging operations.
Assimilates Messaging from Departments
and Functions across a Company
With a web-based interface and configurable security options, MDynamics allows you to achieve the right balance of functionality and access to the messaging platform for different departments. At the same time, manage your control customer communications guidelines with a series of pre-designed templates.
Choice of Cloud or On-Premise
Not all marketing communications platforms are compatible on both the Cloud and On-Premise. MDynamics has been designed for both, and organisations can choose to use MDynamics on the Cloud or On-Premise. Having the options for both Cloud and On-Premise allows you to have the flexibility for cross-platform migration as your business grows, providing you with options for increased security and savings over other solutions.
Secure, Fast & Reliable communications. Every time.
Committed to enterprise-class security and operational excellence, Hello Technology has four ISO27001 certified data centres to meet our customers’ growing needs. These localized data centres are equipped with the most robust enterprise infrastructure with cross data centres failover to ensure that your data security needs are not compromised.
Exceeding Customer Expectations
Our customers are at the core of what we do, and we work hard every day to exceed their expectations. For customers who require mission critical support, round-the-clock customer support and operations services are available at a moment’s notice to ensure that issues are resolved within the shortest possible time.
To ensure the reliable delivery of information via multiple delivery mediums,
MDynamics has a pre-built connector to Hello Technology’s Hello Gateway.
Some of Hello Gateway’s delivery capabilities include:
Proven, reliable dispatching of messages through SMS, Push, Voice (IVR), Email, Paging and Fax
Seamless upgrade to future enhancements such as Instant Messaging, Animations, MMS, Data and Video Streaming
Email formats supported includes text, html or hybrid
IDA-authorized Service-Based Operator (SBO)
Direct and reliable connectivity to local telecom carriers – not via foreign carriers
Messages can be delivered to most countries in the World)